Shipping policy

Thank you for choosing Viziual Souq We are dedicated to providing fast and reliable delivery across the United Arab Emirates.

📦 Shipping Coverage

We deliver to all major cities in the UAE, including Dubai, Abu Dhabi, Sharjah, and surrounding areas.

🚚 Delivery Charges

• A flat Cash On delivery charge of AED 18 is applied to all orders.

⏱ Delivery Time

• Orders are processed within 1 business day.

• Delivery typically takes 2–4 business days, depending on your location.

📍 Order Processing

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order has been shipped, you may receive a confirmation with tracking details (if available).

❗ Important Information

• Please ensure your shipping address and contact number are accurate to avoid delays.

• In case of any issues with delivery, our support team will contact you directly.

📞 Customer Support

For any questions or assistance regarding your order, feel free to reach out to our support team. We’re always here to help.

Thank you for shopping with Viziual Souq!